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Privacy Policy

Privacy Policy
This web page describes Phil Norton Photography’s privacy policy with regards to the possible collection of personal information provided to us. Phil Norton Photography (below referred to as ‘we’, ‘our’, ‘us’) is committed to safeguarding the privacy of its visitors; this policy sets out how personal information is treated.
By using our website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy. This policy may be updated from time to time and will take effect upon publication to the website.

(1) What information do we collect?
We may collect, store and use the following kinds of personal information:
(a) information you may provide to us for the purpose of contacting us, such as your name, email address and telephone number if you provide one.
(b) information relating to any transactions carried out between you and us on or in relation to this website, including information relating to any purchases you make of our goods or services;
(c) information that you provide to us for the purpose of registering with us;
(d) information that you provide to us for the purpose of subscribing to our website services, email notifications and/or newsletters;
(e) any other information that you choose to send to us;
Every effort has been made to provide a safe and secure contact submission form, however by using it you accept that such use is at your own risk. Before you disclose to us the personal information of another person, you must obtain that person's consent to both the disclosure and the processing of that personal information in accordance with the terms of this privacy policy.

(2) Cookies
A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser.
We may use both "session" cookies and "persistent" cookies on the website. Session cookies will be deleted from your computer when you close your browser. Persistent cookies will remain stored on your computer until deleted, or until they reach a specified expiry date.
We will use the session cookies to: keep track of you whilst you navigate the website; keep track of items in your shopping basket; prevent fraud and increase website security. We will use the persistent cookies to: enable our website to recognise you when you visit and keep track of your preferences in relation to your use of our website. No personal information is collected that will identify you as an individual. You may opt out of using cookies at any time.
We use Google Analytics to analyse the use of this website. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users' computers. The information generated relating to our website is used to create reports about the use of the website. Google will store this information. No information identifying you as an individual is provided to us. For more information you should refer to the privacy policy of Google.

(3) Using your personal information
Personal information submitted to us via this website will be used for the purposes specified in this privacy policy or in relevant parts of the website.
We may use your personal information to:
(a) administer the website;
(b) improve your browsing experience by personalising the website;
(c) enable your use of the services available on the website;
(d) send you goods purchased via the website, and supply to you services purchased via the website;
(e) send statements and invoices to you, and collect payments from you;
(f) send you general (non-marketing) commercial communications;
(g) send you email notifications which you have specifically requested;
(h) send you our newsletter and other marketing communications relating to our business by email or similar technology which you have agreed to (these communications will only ever come from us, even when they refer to third party products or services and you can inform us at any time if you no longer require marketing communications);
(i) provide third parties with statistical information about our users – but this information will not be used to identify any individual user;
(j) deal with enquiries and complaints made by or about you relating to the website;
(k) keep the website secure and prevent fraud;
(l) verify compliance with the terms and conditions governing the use of the website;
We will not, without your express consent, provide your personal information to any third parties for the purpose of direct marketing.

(4) Secure Payment
Our website financial transactions are handled through our payment services providers, PayPal. You can review the PayPal privacy policy at www.paypal.com .We will share information with PayPal only to the extent necessary for the purposes of processing payments you make via our website, refunding such payments and dealing with complaints and queries relating to such payments and refunds.

(5) Social Media Platforms
Communication, engagement and actions taken through external social media platforms that this website and its owners participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.
You are advised to use social media platforms wisely and communicate / engage upon them with due care and caution in regard to your own privacy. We will ever ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.
This website may use social sharing buttons which help share web content directly from web pages to your social media platform. You are advised before using such social sharing buttons that you do so at your own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.

(6) Shortened Links in Social Media
We may through our social media platform accounts share web links to relevant web pages. By default some social media platforms shorten lengthy urls [web addresses] (this is an example: http://bit.ly/hjsnths).
Users are advised to take caution and good judgement before clicking any shortened urls published on social media platforms by us. Despite the best efforts to ensure only genuine urls are published many social media platforms are prone to spam and hacking and therefore we cannot be held liable for any damages or implications caused by visiting any shortened links.

(7) Disclosures
We will not disclose information gathered about you outside of our business or subsidiaries other than as deemed reasonably necessary for the purposes set out in this privacy policy.
Your personal information may be disclosed:
(a) to the extent required by law.
(b) in connection with any ongoing or prospective legal proceedings
(c) in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk)
(d) to the purchaser (or prospective purchaser) of any business or asset that we are (or are contemplating) selling.
(e) to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.

(8) Security of your personal information
(a) We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.
We will store all the personal information you provide on our secure password protected servers.
(b) All electronic transactions entered into via the website will be via our payment provider Payal. We not collect or store financially sensitive information such as credit card numbers or expiration dates. All purchases are conducted via PayPal, which securely collects your payment information (such as name, address, credit card number, PayPal account number, mailing address) and sends us confirmation of payment so that we may fulfill your order. If you opt to make purchases using PayPal, you are doing so under the terms of PayPal's privacy policy. For information on how PayPal collects information, please visit PayPal’s privacy policy: https://www.paypal.com/uk/webapps/mpp/ua/privacy-full
(c) You acknowledge that the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet. You are responsible for keeping your password and other login details confidential. We will not ask you for any passwords.

(9) Your rights
You may instruct us to provide you with any personal information we hold about you. Provision of such information will be subject to:
(a) the payment of a fee (currently fixed at GBP 10); and
(b) the supply of appropriate evidence of your identity (for this purpose, we will usually accept a photocopy of your passport certified by a solicitor or bank plus an original copy of a utility bill showing your current address).
We may withhold such personal information to the extent permitted by law.
You may instruct us not to process your personal information for marketing purposes, by sending an email to us. In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt out of the use of your personal information for marketing purposes.

(10) Third party websites
The website contains links to other websites. Links are provided where deemed are appropriate and may be of interest and provided only as such. We are not responsible for the privacy policies or practices of third party websites and caution should be exercised before using any links.

(11) Updating information & contact
Please let us know if the personal information, which we hold, about you needs to be corrected or updated.
If you have any questions about this privacy policy or our treatment of your personal information, please use the contact form provided to contact us.